1. Introduction
Essalan Digital Space Dive General Trading LLC (“Essalan Digital Space Dive“, “EDSD“, “we“, “our“, or “us“) respects your privacy and is committed to protecting the personal information of visitors, customers, partners, and users who interact with our website and services.
This Privacy Policy explains how we collect, use, process, store, and protect personal information when you visit:
or communicate with us through our official business channels.
We are committed to responsible handling of personal information in accordance with applicable privacy and data protection laws, including the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and, where applicable, internationally recognised privacy principles such as those reflected in the General Data Protection Regulation (GDPR).
2. Data Controller Information
For the purposes of applicable data protection laws, Essalan Digital Space Dive General Trading LLC acts as the data controller responsible for personal information processed through this website and our business communications.
Company Details
Legal Name:
Essalan Digital Space Dive General Trading LLC
Business Activity:
Outdoor Advertising, Media Buying, and Marketing Consultancy
Website:
https://digitalspacedive.com
Email:
hello@digitalspacedive.com
Phone:
+971 52 908 0658
Location:
Dubai Silicon Oasis, Dubai, United Arab Emirates
3. About Essalan Digital Space Dive
Essalan Digital Space Dive General Trading LLC is an outdoor advertising company in Dubai specializing in outdoor advertising (OOH), digital out-of-home (DOOH), media planning, media buying, and integrated advertising solutions across the United Arab Emirates.
We provide advertising solutions for brands, businesses, advertising agencies, government organisations, and corporate clients through strategic media planning and outdoor advertising campaigns.
4. Scope of This Privacy Policy
This Privacy Policy applies to individuals who:
Visit our website
Submit enquiries
Request quotations or proposals
Contact our team
Engage with our advertising services
Communicate with us as customers, partners, suppliers, or business contacts
This Privacy Policy does not apply to third-party websites, platforms, or services linked from our website. Those platforms operate under their own privacy policies.
5. Information We Collect
Essalan Digital Space Dive General Trading LLC does not collect personal information unless you voluntarily provide it to us or communicate with us through our official channels.
You may provide personal information when you:
Submit a contact enquiry
Request a quotation
Request information about our services
Discuss advertising requirements
Contact us by email, telephone, WhatsApp, or other official communication channels
Enter into a business relationship with us
The information provided may include:
Full name
Company name
Job title
Email address
Telephone number
Business information
Advertising requirements
Campaign details
Project-related information
Any other information you voluntarily provide
You may browse our website without providing personal information.
6. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically through standard internet technologies.
This may include:
Browser type
Device information
Operating system
IP address
Website pages visited
Website performance information
Such information is used only for legitimate purposes such as maintaining website functionality, improving user experience, and protecting website security.
7. How We Use Your Personal Information
Personal information provided to us may be used for:
Responding to enquiries
Preparing quotations and proposals
Providing outdoor advertising and media services
Communicating regarding projects
Managing business relationships
Providing customer support
Maintaining business records
Improving our services
Meeting legal and regulatory requirements
We do not use personal information for unrelated purposes without appropriate consent or lawful justification.
8. Legal Basis for Processing
Where applicable, personal information may be processed based on:
Your consent
Your request for information or services
Performance of contractual obligations
Compliance with legal requirements
Legitimate business interests that do not override your privacy rights
9. Data Sharing and Disclosure
Essalan Digital Space Dive General Trading LLC respects the confidentiality of personal information.
We do not:
Sell personal information
Rent personal information
Trade personal information
Provide personal information to third parties for commercial resale
We may share information only where reasonably necessary:
To provide requested services
To work with trusted suppliers, contractors, or service providers involved in delivering services
To comply with legal obligations
To protect our legal rights, property, or business interests
Any information shared is limited to what is necessary for the intended purpose.
10. Payment Information
Payments for our services are accepted only through authorised company bank accounts.
We do not:
Collect credit card information
Process debit card information
Store online payment details through our website
Customers should only use official payment instructions provided by authorised representatives of Essalan Digital Space Dive General Trading LLC.
11. Data Retention
We retain personal information only where it has been voluntarily provided and where there is a legitimate business, contractual, accounting, regulatory, or legal purpose for maintaining such information.
Information may be retained for purposes including:
Responding to enquiries
Providing requested services
Maintaining business communication records
Managing contracts and transactions
Meeting legal obligations
When information is no longer required, it will be securely deleted or anonymised where appropriate.
12. Data Security
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Unlawful disclosure
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
13. Personal Data Breach
In the unlikely event of a personal data breach that may create a risk to individuals’ rights and freedoms, we will take appropriate steps to investigate, mitigate the impact, and comply with applicable legal requirements.
14. Your Privacy Rights
We believe individuals should have transparency and control over their personal information.
Depending on applicable laws and your location, you may have the right to:
Request confirmation of whether we process your personal information
Request access to personal information held about you
Request correction of inaccurate information
Request deletion of personal information where legally permitted
Object to certain processing activities
Request restriction of processing where applicable
Withdraw consent where processing is based on consent
Request removal from marketing communications
To submit a privacy request, please contact us using the details provided in this Privacy Policy.
We may request identity verification before processing certain requests to protect personal information.
We aim to respond to valid requests within the timeframe required by applicable laws.
15. Marketing Communications
If you voluntarily provide your contact information and request updates, we may communicate information relating to:
Company updates
Advertising insights
Service announcements
Industry information
You may request to stop receiving marketing communications at any time.
Service-related communications, including quotations, proposals, invoices, contracts, and project discussions, may continue where necessary.
16. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
Maintain website functionality
Improve website performance
Understand general website usage
You may control cookie preferences through your browser settings.
17. International Visitors and Transfers
Our website may be accessed by visitors from different countries.
Where personal information is processed across jurisdictions, we take reasonable steps to ensure appropriate protection consistent with applicable privacy requirements.
18. Third-Party Websites
Our website may contain links to external websites or platforms.
We do not control and are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of external websites before providing personal information.
19. Children’s Privacy
Our website and services are intended for businesses and professional users.
We do not knowingly collect personal information from children.
If you believe that personal information relating to a child has been provided unintentionally, please contact us so appropriate action can be taken.
20. Complaints and Privacy Concerns
If you have concerns about how your personal information has been handled, please contact us first so we can review and address your concern.
You may also have the right to contact the relevant data protection authority in your jurisdiction.
21. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Any updates will be published on this page with the revised effective date.
22. Contact Us
For questions, requests, or concerns regarding this Privacy Policy:
Essalan Digital Space Dive General Trading LLC
Dubai, United Arab Emirates
Website:
https://digitalspacedive.com
Email:
hello@digitalspacedive.com
Phone:
+971 52 908 0658